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Knowledge Library

Browse our knowledge library of association industry articles, white papers, guides, infographics, and videos on a variety of important industry topics.

Member Data Audit Checklist

Your association’s success depends on accurate, accessible data. Without it, tracking engagement, measuring retention, and proving impact become nearly impossible. It’s pivotal to evaluate whether your AMS is giving you the insights needed to drive growth, improve member experiences, and optimize revenue.

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10 Reasons Why Your Organization Needs a Community Platform

Your members crave connection. A thriving online community platform gives them a place to engage, share, and grow—while helping your organization boost retention, streamline communication, and deliver value year-round.

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On-Demand: “Revenue Retention Through Online Community Engagement”

Struggling with member churn? Learn how to harness online communities to keep members engaged, boost retention, and drive revenue. Retention = Revenue Growth Organizations with active communities see a 21% retention boost (CMX Research). A 5% retention increase can grow revenue by 25-95% (Bain & Co.). Join GrowthZone and community expert, Peter Hodgen as we share proven strategies for: Why members leave—and how to stop it The power of community-driven engagement Proven strategies to maximize retention Key platform features that […]

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Maximize Your Chamber’s Earning Potential: Top Non-Dues Revenue Ideas

Boost your chamber’s financial stability with these engaging and effective non-dues revenue strategies designed to drive growth and sustainability.

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On-Demand: “Association Survey Results”

Join membership expert Shari Pash and Scott Robertson of GrowthZone as we review the 2025 Association Survey Results and share trends, ideas, recommendations, and tips related to what your peers have to say about: Challenges/Concerns/Worries Reinstatement Strategies Non-Dues Revenue Sources Community Building Opportunities And a LOT more!

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On-Demand: “Chamber Survey Results”

Join membership expert Shari Pash and Scott Robertson of GrowthZone as we review the 2025 Chamber Survey Results and share trends, ideas, recommendations, and tips related to what your peers have to say about: Challenges/Concerns/Worries Reinstatement Strategies Non-Dues Revenue Sources Community Building Opportunities And a LOT more!

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On-Demand: “How to Increase Member Engagement with Online Member Meetups That Build Community”

If you registered previously, please click here. Join us to discover how easy-to-plan, cost-effective meetups can transform your member engagement. Learn to create meaningful, community-driven experiences that build connections and keep members coming back.  What you’ll learn: ✅ What Makes an Online Meetup Different from a Webinar? ✅ Five Secret Ingredients for Engaging Meetups that Foster Collaboration ✅ Building Community & Peer Connections ✅ Budget-Friendly Strategies

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2025 Chamber Survey Results

GrowthZone’s 11th annual survey captures the feedback of chamber professionals from across the U.S. and Canada, providing a detailed look into the trends, challenges, and strategies shaping the membership industry. 

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2025 Association Survey Results

GrowthZone’s 11th annual survey captures the feedback of association professionals from across the U.S. and Canada, providing a detailed look into the trends, challenges, and strategies shaping the membership industry. 

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On-Demand: “GrowthZone Presents: Maximizing the ROI for Your Association’s Online Community”

If you registered previously, please click here. Join us for this exclusive webinar with Community expert, Jessica Rickel, where she’ll share actionable insights to help you maximize the ROI of your online community and transform it into a thriving, sustainable asset.  What We’ll Cover:  What ROI Is and Why It Matters for Your Online Community  How to Build an Online Community That Achieves Your KPIs  Ways to Keep Your Members Engaged and Happy  Strategies to Monetize Your Online Community  How […]

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On-Demand: “GrowthZone Presents: Building a Culture of Connection: Onboarding and Integrating New Members”

Want to keep your members coming back year after year? It all starts with building a strong culture of connection from day one. This is your chance to learn the proven strategies that will transform your onboarding process into a game-changer for member engagement and retention. What you’ll learn: How building a culture of connection can boost member retention. Why personalized onboarding is key to long-term member loyalty. How GrowthZone Community Platform can automate and refine your onboarding for lasting success.

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On-Demand: “GrowthZone Presents: The Three Stages of Engagement” with Peter Hodgen

Is your digital community brimming with potential, but you’re unsure how to inspire members to engage more actively? Join GrowthZone for this exclusive 1-hour webinar, where we’ll explore practical strategies to turn passive participants into active, dedicated contributors.  We’ll plunge into the three critical stages of community engagement: Skimmers, Swimmers, and Divers. Discover what motivates each group, their unique needs, and how to guide them from one stage to the next.  We’ll explore:   Engaging Skimmers with digestible, eye-catching content  Encouraging Swimmers through […]

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