Knowledge Library

Browse our knowledge library of association industry articles, white papers, guides, infographics, and videos on a variety of important industry topics.

2022 Chamber of Commerce Survey Results

Every year, the Chamber Survey Results report is our most downloaded document for chamber of commerce professionals. Read the 2022 report to see how your chamber compares: Membership growth, retention, and engagement Value proposition Non-dues revenue sources The report also provides comments, advice, and common lessons learned from hundreds of chamber professionals.

2022 Association Survey Results Report

In its 8th year, the Association Survey Results Report is always our most downloaded document for association pros. Read the 2022 report to see how your association compares: Annual operating budgets Membership growth and retention New services and innovations Lessons learned from 2021, and more! The report also includes words of wisdom and comments from hundreds of association professionals across the US and Canada.

Association Software Return on Investment

The ROI of a Smarter Association Management System

Simply by using an Association Management System, associations and chambers will immediately realize software return on investment – helping to save time, reduce errors, and improve efficiency. Powerful data management and detailed analytics provide the basis for systemized operations and effectual productivity. This enables staff to make tactical decisions based on real-time, actionable data, ensuring they maintain momentum and have time to focus on the mission.

On Demand Video Productivity Apps for Association and Chambers

ON-DEMAND: Productivity Tech Tools for Associations and Chambers

Increase your efficiency with “Powered Productivity: Super Tech Tools to Get Stuff Done,” with technology expert Beth Ziesenis (a.k.a. Your Nerdy Best Friend) Key Takeaways: Discover low-cost, high-value apps and tech tools that you can start using right away. Learn great tech tips and app ideas Get new ideas to increase efficiency, improve relationships and get things done!

2021 Real Estate Association Survey Results Report

Download the 2021 report to see how your real estate association compares: Relocation activity Member engagement Lockbox systems and more. The report also includes dozens of comments about job impediments facing real estate association professionals.

Association Management Software Buyer’s Checklist

There are many association management software (AMS) vendors to choose from. However, each solution on the market is unique. This Buyer’s Checklist for association professionals is designed to help you make an “apples to apples” comparison of AMS systems so you can make the right purchasing decision for your association. Topics covered in this handy document include: Vendor Selection Needs Assessment Ease of Use Onboarding & Integration Evaluation Training & Support Criteria Cost Considerations

Golf Tournaments for Chambers and Associations

Running a Golf Tournament Amid COVID-19

Tips for Teeing Up a Low-Touch Golf Event: Golf tournaments and events are a huge source of non-dues revenue for associations and chambers. That’s why we’ve assembled a multitude of tips for putting on a low-touch golf event — including a section with links to how-tos specific to ChamberMaster and GrowthZone software users. The practical tips in this golf guide include: Marketing the Event Online Registration The Check-In Process On the course Meals/Banquet Awards & Prizes

ON-DEMAND: Automated Member Recruitment & Retention with Frank Kenny

In this informative, on-demand session, membership pro, Frank Kenny, talks about marketing automation and the benefits of implementing it at associations and chambers of commerce. Frank explains: Why it works How it works Who to target What to include Scheduling Watch on-demand to learn how strategic email campaigns using marketing automation will help you attract and retain members.

Marketing Automation for Associations

You’ve probably heard of marketing automation, but maybe you’re not sure if your association can benefit from it. (Spoiler alert: It can.) Our informative guide is THE resource on the topic of marketing automation software for associations. The guide explains: What it is Why associations use it Where associations use it How it’s like email marketing on steroids The benefits of using it Already use marketing automation? We’ve got you covered, too, with strategies for new ways to use it, […]

Step-by-Step Checklist: How to Review and Optimize Association Websites

It’s no secret that your association’s website is critical to your success. It needs to engage with members and serve as a resource for your industry. It has to deliver a great user experience so everyone who visits leaves with a positive impression. Use this step-by-step approach to optimizing it “under-the-hood”, making sure your website has the ingredients to be powerful and engaging to both members and prospects.

ON-DEMAND: Cybersecurity Tips for Membership Organizations with Brian Haney

Working from home is a popular benefit for employees, but it’s even more popular with hackers. The work-from-home mobilization has amplified cybersecurity risks for organizations AND their employees. Cybercriminals recognize the opportunity provided by the shift to a largely remote workforce and have exploited the resulting chaos. Association liability and risk expert, Brian Haney, CAE explains practical steps to keep both your home and your organization cyber resilient. Brian discusses: The current state of cybersecurity in light of COVID-19 Cyber […]

How to Select an Association Credit Card Processing Company

When it comes to credit card processing for associations, there are many factors to consider. But, like any service, the credit card processing company you choose should be efficient, accurate, and affordable. Check out the best “apples-to-apples” comparison guide, “How to Select an Association Credit Card Processor“. It includes tips and checklists to use when researching options. Use this information to ensure your organization is getting the whole picture when it comes to the “small print.”